Returns & Exchanges

At Lattafa Pakistan, we strive to ensure your complete satisfaction with our premium fragrances. If you receive a damaged or incorrect product, you may request a return or exchange within 7 days of delivery.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team via WhatsApp or email with your order number and clear photos of the product being returned.

• 2.
  Verification Process

  Our quality assurance team will review your request within 24-48 hours to confirm the eligibility of the return based on the item's condition.

• 3.
  Secure Packaging

  Once approved, place the perfume in its original luxury packaging and outer box to ensure it remains protected during transit.

• 4.
  Product Pickup or Drop-off

  Hand over the parcel to our designated courier partner or follow the provided instructions for shipping the item back to our warehouse.